Nortons concept of the balanced score card revolutionized conventional thinking about performance. Transforming the balanced scorecard from performance measurement to. Norton is the president of renaissance solutions, inc. Linking the balanced scorecard to strategy strimgroup. Whether youve loved the book or not, if you give your honest and detailed thoughts then people will find new books that are right for them. Download for offline reading, highlight, bookmark or take notes while you read the balanced scorecard. The balanced scorecard is a revolutionary performance measurement system that allows organizations to quantify critical intangible assets, such as people, information and culture.
Norton have taken a leapfrog using the balanced scorecard as a springboard. Norton s everal years ago, we introduced the concept of a balanced scorecard for motivating and measuring business unit performance. He is renowned for his development of leadership at harvard business school as a professor, and as an executive of the balanced scorecard group. Kaplan, a professor from harvard business school and david p. Selanjutnya, kedua tokoh tersebut meluncurkan buku pertama tentang teori ini dengan judul the balanced scorecard translating strategy into action pada tahun 1996. When building a balanced scorecard, tailor the measures to fit your company s particular challenges. Using the balanced scorecard as a strategic management system hbr bestseller. Robert samuel kaplan born 1940 is an american accounting academic, and emeritus professor of leadership development at the harvard business school, known as cocreator, together with david p.
The balanced scorecard was originally developed by dr. Kaplan is the arthur lowes dickinson professor of accounting at the harvard business school. Norton argue that the responsibility for this critical alignment lies with corporate headquarters. Robert kaplan biography the strategyfocused organization. Commentary transforming the balanced scorecard from. Now the people who first developed the balanced scorecard, robert s. That way, youll be more likely to get the performance you need to succeed. See the exhibit the balanced scorecard links performance measures.
Norton the strategyfocused organization how balanced scorecard companies thrive in the new business environment. Translating strategy into action kindle edition by kaplan, robert s. Norton, have created a powerful new tool based on their ongoing research. The balanced scorecard measures that drive performance. Throughout most of modern business history, corporations have attempted to unlock value by matching their structures to. During the past 30 years, much attention has been focused on how companies can formulate new strategies for sustainable advantage. In this book, the authors apply their revolutionary balanced scorecard management. Putting the balanced scorecard to work by robert s. In this first of two articles on strategy development, adapted from kaplan and nortons. Nortons concept of the balanced scorecard revolutionized conventional thinking about performance metrics.
Strategy execution and the balanced scorecard harvard. The balanced scorecard or balance score card is a strategic performance measurement model which is developed by robert kaplan and david norton. Kaplan is the arthur lowes dickinson professor of the complexity of managing an organization today accounting at the harvard business school. The balanced scorecard bsc translates an organization s mission and strategy into a comprehensive set of performance measures that provides the framework for a strategic measurement and management system. Translating strategy into action by kaplan, robert s. The strategyfocused organization servicing companies. How balanced scorecard companies thrive in the new business environment the strategyfocused organization the summary in brief in 1996, robert kaplan and david norton introduced the balanced scorecard performance measurement method, which included not only traditional financial measures but also such qualitative measures as employee sat. Kaplan accounting, harvard and norton, president of renaissance solutions inc. Norton born 1941 is an americanborn business theorist, author, senior executive, and a prominent management consultant. Using the balanced scorecard as a strategic management system by robert s.
Kaplan born 1940 is baker foundation professor at harvard business school, united states, and cocreator, together with david p. Balanced scorecard basics balanced scorecard institute. David norton as a framework for measuring organizational performance using a more balanced set of performance measures. Several years ago, we introduced the concept of a balanced scorecard. Commentary transforming the balanced scorecard from performance measurement to strategic management. Using the balanced scorecard as a strategic management system. Norton, which is also the cofounder, and president of the balanced scorecard groupon. The balanced scorecardmeasures that drive performance. Kaplan, senior fellow and marvin bower professor of leadership development, emeritus at the harvard business school, is codeveloper of both activitybased costing abc and the balanced scorecard bsc. Norton is founder and president of the balanced scorecard collaborative in lincoln, massachusetts. Kaplan joined the hbs faculty in 1984 after spending 16 years on the faculty of the business school at carnegiemellon university, where he served as dean from 1977 to 1983. Balanced scorecard i do not own the rights page 28. The balanced scorecard summary how can we describe the balanced scorecard. They realize that no single measure can protives understand that their organizations measure vide a clear performance target or focus attention on.
Kaplan coauthored the strategyfocused organization and strategy maps book with his wellrenowned fellow executive david p. Balanced scorecard is a strategy performance management tool a semistandard structured report, that can be used by managers to keep track of the execution of activities by the staff within their control and to monitor the consequences arising from these actions. Its objective is to translate an organizations mission and vision into actual operational actions strategic planning. Other readers will always be interested in your opinion of the books youve read. By going beyond traditional measures of financial performance, the concept has given a generation of managers. Strategic management converting intangible assets into. How balanced scorecard companies thrive in the new business environment by robert s. Conceptual foundations of the balanced scorecard 3. The execution premium,linking strategy to operations for competitive advantage, penulis. Thus, the balanced scorecard is a management concept that emphasizes financial and nonfinancial measurements based on. Kaplan is a professor born in 1940, new york united states. Translating strategy into action ebook written by robert s. Balanced scorecard setyo wibowo\s personal homepage. When building a balanced scorecard, tailor the measures to fit your companys particular challenges.
The idea in brief the core idea the idea in practice putting the idea to work 1 article summary 2 using the balanced scorecard as a strategic management system. Access to society journal content varies across our titles. Kaplan is baker foundation professor at the harvard business school. The idea in brief the core idea the idea in practice putting the idea to work 1 article summary 2 putting the balanced scorecard to work a list of related materials, with annotations to guide further. Linking the balanced scorecard to strategy robert s. First of a twopart case on the development and use of a balanced scorecard bsc at. Based on the wording of the balanced scorecard, balanced means balanced. Kaplan is a professor at harvard university and david p. The balanced scorecardmeasures that drive performance robert s. Norton, of the balanced scorecard, a means of linking a companys current actions to its longterm goals. If you have access to a journal via a society or association membership, please browse to your society journal, select an article to view, and follow the instructions in this box. Norton pdf, epub ebook d0wnl0ad the creators of the revolutionary performance management tool called the balanced scorecard introduce a new approach that makes strategy a continuous process owned not just by. Conceptual foundations of the balanced scorecard robert s. Traditionally companies used only shortterm financial performance as the measure of success.
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